Difficult Patients
Like it or not, you and your staff will have to deal with a patient who isn’t happy with the glasses or contacts he or she received from you or the patient makes difficult for you and your staff to do your job. Thankfully, there are different levels of difficulty that you and your staff […]
Don’t Do Everything. Look at How You Do Things.
Whether you work in corporate optometry, for another doctor or own your practice, being an eye doctor is never dull. That isn’t always a good thing because that can mean patient after patient to examine, a mountain of paperwork to fill out, send out or file and let’s not forget employees to deal with. While […]
Is It Worth It?
Optometric practices aren’t cheap. There’s space to rent, equipment to buy or lease, inventory to purchase and staff to hire. So, it makes sense to think twice before buying new equipment or hiring another employee. Yet, there are times when you need to buy that upgrade or hire that new employee. How can you tell […]
Patient Retention
True story: As a kid with myopia in the 1980’s, I had a succession of optometrists. The reason for this is that my mother’s employer’s insurance changed from one carrier to another frequently. As a result, the doctor who saw me two years before didn’t always accept the new insurance. Despite these changes, Mom got […]
Like a Well-Oiled Machine
Wouldn’t it be nice to have patients receive services while riding on a conveyor belt? It would be like an attraction at EPCOT. The patients could check in, take their seat and then first move through the eyeglass display, next they would go through various screenings, then the all important eye exam, back through the […]
Is Buying a Practice the Right Thing for You?
We hear it all the time. There’s no such thing as 9 to 5 anymore. If you want job security you have to be your own boss. So, many optometrists decide to establish or buy an existing practice. While the independence of having your own practice seems appealing, is it the right thing for you, […]