Difficult Patients
Like it or not, you and your staff will have to deal with a patient who isn’t happy with the glasses or contacts he or she received from you or the patient makes difficult for you and your staff to do your job. Thankfully, there are different levels of difficulty that you and your staff […]
Optometrists Collaborate with Other Professionals
As many of you know, optometrists aren’t just the folks who examine eyes for glasses and contacts. They are healthcare providers who help to maximize patient health by maximizing eye health and visual acuity. It is well known that they work with primary care physicians to monitor patients with diabetes and hypertension, but what many […]
There’s Gold In The Data
Mention data mining and you probably think of Fortune 500 companies or a large hospital system, but data mining is for small business, as well. Useful data can help you to improve customer service to your patients. The data items that may help your practice include: Responses to email marketing/website/mobile offers If your patients have […]
Cosmetic Contacts are Spooky!
It happens every year around Halloween. People buy non prescription contact lenses at a variety store or costume shop to add a little extra to their outfit. A few days later, they end up in the eye doctor’s office with an infection, injury, or damaged vision! One type of non prescription […]